Privacy Policy

We want to process your personal data fairly and lawfully, therefore this Privacy Policy establishes the following:

  • which of your personal data we process 
  • the purposes for which data is processed
  • data storage period
  • and other information relevant to you

We encourage you to read this document carefully, as each time you visit the website, regardless of your device, or use our services, you agree to the terms and conditions established in this Privacy Policy. If you do not agree to these terms and conditions, unfortunately, we ask you not to visit our website.

This Privacy Policy is subject to change without notice, so please check each time you visit our website.

Your data controller:

UAB TWB Logistics

Legal entity code: 305545025

Headquarters address: V. Pietario St 8-1A, LT-03125 Vilnius

Tel: +370 698 83393


In order to answer your questions about our services and/or their exact pricing and to respond to your feedback, we may collect the following data:

  • Full name
  • Email address
  • Phone number
  • The name of the company for which you work
  • Past communication (via the website and email).

All this data is used to provide you with the most comprehensive answer to your request or an appropriate response to your feedback.

Your personal data is stored no longer than is required for the processing purposes or as provided for by law where the storing period is longer.

Your personal data used for the above purposes is stored for a maximum of 2 years.

If you do not consent to the processing of your personal data for the above purposes, we will not be able to provide you with the necessary information.

Pursuant to the law, we have the right to transfer your personal data to third parties for processing in cases where they are responsible for the performance of certain functions that are necessary for the smooth operation of the service. These can be IT professionals, data centres, cloud service providers, database software providers, etc.

You have the right to:

  • access your personal data and learn how it is processed;
  • request the rectification, completion or erasure of the personal data provided;
  • withdraw your consent to the processing of your personal data;
  • request that the controller restricts the processing of personal data;
  • request that the data be transferred;
  • submit a complaint to the Public Data Protection Inspectorate (contact details are available on the website;
  • not consent to the processing of the personal data provided.

For detailed information on how to exercise these rights, please send an email request to


You can submit all questions to us by e-mail or phone. You will always get a quick response!

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